Practice Manager (Litigation/White Collar/IP Litigation) - Wiley Rein LLP

Michelle DaSilva

Practice Manager (Litigation/White Collar/IP Litigation) - Wiley Rein LLP

Practice Manager (Litigation/White Collar/IP Litigation)

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The Practice Manager has lead responsibility for developing, implementing, and improving the practice group systems, workflows, and business operations of the Litigation, White Collar, and Intellectual Property Litigation practices. This position is critical in managing day-to-day operations and executing practice group strategies while driving revenue and increasing profitability. This is a fast-paced leadership role that requires a strong understanding of law firm economics, practice group strategy, best practices, and communication. This role serves as a connector between the services and solutions for clients and the people and resources needed to accomplish the work.


Operational & Strategic Management
• Manage the overall workflow of support staff within practice group, including quality control, mentoring/coaching, performance management, and monitoring of projects
• Develop and/or modify practice area procedures as needed to achieve best practices and maintain current documentation of same on practice intranet site
• Identify opportunities for efficiency through utilization of technology or improvement/establishment of standard processes; assist with the development of such solutions where appropriate, and once developed, embed best practices within the group
• Create systems for efficient case management, including matter portals to organize work product, resources, and case materials in an easily accessible format
• Work with responsible partners to design and implement case/project management plans —including project staffing, logistics, and helping to monitor workflow and billable hours within practice group
• Serve as primary point of contact with firm administrative departments to meet practice group needs and objectives
• Coordinate technology needs and practice-specific customizations with Information Services department and facilitate integration of firmwide technology within practice
• Organize regular practice area communications including practice group meetings, partner meetings, staff meetings and related activities
• Work with the practice group leader and key partners to understand practice group strategy and forecast client needs, service delivery, and requisite staffing needs
• As requested by the practice group leader, provide research and project management in the areas of business development, practice strategy, and industry trends

Knowledge & Resource Management
• Serve as knowledge management leader to organize and harness practice area resources, capabilities, experiences, exemplar documents, and other resources
• Assist integration of staff and attorneys by providing practice group-specific training (onboarding and continuous development) and maintaining current reference and just-in-time training resources on intranet
• Work collaboratively with all stakeholders to insure broad communication between leaders, partners, attorneys and staff within the group
• Serve as a liaison between practice leadership and attorneys and staff to ensure effective practice group communication
• Create and maintain standardized procedures, quality control measures, and regular training for staff and attorneys on filing systems, billing guidelines, and other practice group procedures
• Collaborate with Paralegal Manager and eDiscovery Manager to identify, create, and keep current training resources for staff

• Position operates in a professional office environment which is usually quiet to moderate
• Position requires that the employee have the ability to multi-task in a fast-paced work environment

• This position is primarily a sedentary position. However, some duties and responsibilities may require the employee to lift files, open filing cabinets, bend or stand, reach with arms and hands, climb or balance, occasionally move about to access office equipment, file cabinets, etc.
• May require employee to carry or lift items weighing up to 10 pounds

• Excellent organizational, communication, and interpersonal skills, including the ability to build relationships at various levels
• Demonstrated ability to apply innovation in identifying problems and in proposing and implementing solutions
• Well-developed, sophisticated analytical and problem-solving skills
• Ability to manage multiple requests, assess priorities, and achieve solutions under tight deadlines
• Strong interpersonal communication skills for team leadership, and external and internal communications
• Position requires proficiency with technology, advanced capability with MS Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat, and strong aptitude for learning and evaluating software solutions and other technologies
• Experience with calendaring/docketing systems (Compulaw, BEC, etc.) a plus
• Demonstration of exceptional attention to detail and accuracy
• High level of emotional intelligence
• Must maintain confidentiality of work-related information and materials
• Must establish and maintain effective working relationships in or out of a team environment
• Flexibility and willingness to respond to issues during and outside of core business hours

• Undergraduate degree or equivalent work experience required; JD or MBA preferred
• 10+ years of experience in the law firm environment with progressing levels of responsibility throughout career required, trial experience very strongly preferred
• Prior management/supervisory experience required
• Practice management experience with litigation group strongly preferred
• Demonstrated self-starter who shows ownership and commitment to perform responsibilities with high professional standards
• Experience with knowledge management and/or project management preferred

This description outlines the basic requirements of this position. It is not intended to be a complete description as other duties may be assigned.

*Wiley is committed to the continued health and safety of all members of the firm and requires all members to be fully vaccinated against COVID-19.  Therefore, all newly hired personnel must be fully vaccinated against COVID-19 by their start date.  Proof of vaccination will be required.  Wiley will provide reasonable accommodation(s) based on approved medical or religious accommodation requests.

**Wiley is an Equal Opportunity Employer with a strong commitment to the achievement of excellence, diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

***This Organization Participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Link to apply:

Edited By:
Michelle DaSilva[Regular Members] @ Jan 14, 2022 - 11:35 AM (America/Eastern)
Michelle DaSilva[Regular Members] @ Jan 21, 2022 - 05:15 PM (America/Eastern)